Shipping Policy

At Par Ready Shop, we’re committed to delivering premium golf equipment and apparel to help you play your best game. Our straightforward shipping and returns policies ensure you can shop with confidence, whether you’re upgrading your clubs or refreshing your golf wardrobe.

Shipping Information

Order Processing

We process all orders within 1-2 business days of receiving your payment. You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

Note: Delivery times are estimates and may vary depending on your location and customs processing. We ship worldwide except to select Asian regions and remote areas.

Returns & Exchanges

We want you to be completely satisfied with your Par Ready Shop purchase. If an item doesn’t meet your expectations, you may return or exchange it within 15 days of receiving your order.

Eligibility Requirements

To qualify for a return or exchange:

• Items must be unused and in original condition
• Original packaging must be intact
• All tags and labels must be attached
• Proof of purchase (order number) is required

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Opened sleeves or boxes of golf balls (GOLF BALLS BY THE BOX, GOLF BALLS BY THE SLEEVE)
• Used club brushes (CLUB BRUSHES)
• Headcovers removed from original packaging (HEADCOVERS)
• GPS & Rangefinders with broken seals (GPS & RANGEFINDERS)

How to Return an Item

Follow these simple steps:

1. Contact Us: Email [email protected] within 15 days of receiving your order using our template below.
2. Wait for Approval: We’ll review your request and send a Return Merchandise Authorization (RMA) number within 2 business days.
3. Package Your Item: Securely repack the item in its original packaging with all accessories and documentation.
4. Ship Your Return: Send to:
   
   Par Ready Shop Returns
   2575 Upton Avenue
   Westbrook, US 04092

   We recommend using a trackable shipping service as you’re responsible for return shipping costs unless the return is due to our error.

5. Receive Your Refund/Exchange: We’ll process your refund or ship your exchange within 5 business days of receiving and inspecting your return.

Refund Information

Once we receive and inspect your return:

• We’ll email you to confirm receipt and approval status
• Approved refunds will be processed to your original payment method within 7-10 business days
• Your bank or credit card company may take additional time to post the refund

For exchanges:

• We’ll ship your new item once we receive the return
• If exchanging for a higher-value item, you’ll be charged the difference
• If exchanging for a lower-value item, we’ll refund the difference

Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at [email protected] with photos of the issue. We’ll arrange a replacement or refund at no additional cost, including covering return shipping fees.

International Returns

For our international customers (excluding select Asian regions and remote areas):

• You’re responsible for return shipping costs
• Customs fees are non-refundable
• We recommend declaring the package as “Returned Goods” to avoid additional customs charges